OPEN, Independent Contractor, Secretary (Michael Stokes, Acting)

Employment Application

A green circle with the words board of directors in it.

Board of Directors Secretary

A Secretary, or Administrative Assistant, is responsible for facilitating communications within an office and fielding interactions with the public. The Secretary is also a member on the Board of Directors, and the role is supervisory.

Operations Secretary / Office Assistant – Duties and Responsibilities

Secretaries might perform tasks such as keeping files, booking meetings, setting appointments and managing day-to-day operations of the company. Secretaries might have access to customer accounts and may be required to resolve a customer’s issue. Their duties may include scheduling meetings and providing personalized support for other employees in their office.

Secretaries may also have the following duties:

  • Answer inquiries via telephone or email
  • Set up conference calls and take messages and minutes during meetings
  • Perform administrative tasks, including filing and photocopying
  • Write emails, memos and letters
  • Implement and/or develop office procedures and record systems
  • Manage database entry and client files
  • Order and maintain supplies
  • Document financial information
  • Organize and distribute messages
  • Make and confirm travel arrangements
  • Prepare and mail outgoing correspondence
  • Maintain confidential department files/records
  • Perform routine bookkeeping tasks
  • Assist with presentations and reports

Research Summary

Below we’ve compiled a list of the most important skills for a secretary.

  • The most common hard skill for a secretary is customer service.
  • The second most common hard skill for a secretary is telephone calls. The third most common is payroll.
  • Three common soft skills for a secretary are interpersonal skills, organizational skills and writing skills.